Right to cancel

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (Maset, Carretera Vilafranca -Igualada C-15 km 19 08792 - La Granada (Barcelona, Spain). Phone number: +34 900 200 250, Email: info@maset.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancelation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than – (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right to cancel does not apply to the following kind of contracts:

In respect of distance contracts, the right of withdrawal shall not apply as regards the following:

  • the supply of goods or services for which the price is dependent on fluctuations in the financial market which cannot be controlled by the trader.
  • the supply of goods made to the consumer's specifications or clearly personalized or which are liable to deteriorate or expire rapidly.
  • Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of goods that after delivery and taking into account their nature have been inseparably mixed with other goods.
  • The supply of alcoholic drinks, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only take place before the time-limit (30 days) and the actual value of which is dependent on fluctuations in the market which cannot be controlled by the trader.

Model Cancellation Form

(Please, complete and send this form just if you want to cancel the contract)

  • - To Maset, Carretera Vilafranca -Igualada C-15 km 19 08792 - La Granada (Barcelona, Spain). Phone number: +34 900 200 250, Email: info@maset.com
  • - I / We[*] hereby give notice that I / We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*].
  • - Ordered on [*] / received on [*],
  • - Name of consumer(s)
  • - Adress of consumer(s)
  • - Signature of consumer(s) (only if this form is notified on paper)
  • - Date

(*) Delete as appropiate.